Continual Improvement¶
Improvement initiatives and business change projects demonstrating commitment to continual improvement across ISO 9001 (10.3), ISO 14001 (10.3), and ISO 45001 (10.3).
Improvement Register¶
| Ref | Initiative | Category | Source | Status | Target Date |
|---|---|---|---|---|---|
| IMP-2026-001 | HSQEMS Portal Migration | System | Management Review | In Progress | 27/03/2026 |
| IMP-2026-002 | Online Forms Implementation | System | Management Review | In Progress | 27/03/2026 |
| IMP-2026-003 | Digital Document Control | System | IA-2025-007 Rec. 2 | In Progress | Q2 2026 |
| IMP-2026-004 | Environmental Performance Baseline | Environmental | IA-2025-005 | Planned | Q2 2026 |
| IMP-2026-005 | Integrated Objective Monitoring Dashboard | Performance | IA-2025-002 Rec. 3 | Planned | Q3 2026 |
| IMP-2026-006 | Staff Suggestion Scheme | People | IA-2025-008 Rec. 4 | Planned | Q3 2026 |
Improvement Sources¶
Improvement opportunities are identified from multiple sources across the management system:
- Internal audits — Non-conformities and recommendations from the audit programme
- Management reviews — Strategic improvement opportunities and resource decisions
- Corrective actions — Systemic improvements arising from CAR analysis
- Customer feedback — Client satisfaction surveys and project feedback
- Staff suggestions — Improvement ideas from the workforce
- External audits — Observations and opportunities from surveillance audits
- Incident investigations — Lessons learned and preventive measures
- Regulatory changes — Adaptation to new legislation or standards
HSQEMS Transformation Programme¶
The most significant improvement initiative is the migration from the legacy QEMS to the new HSQEMS portal at hsqems.crgi.uk. This transformation includes:
- Migration from document-based to web-based management system
- Implementation of online forms via Gravity Forms
- Interactive registers with real-time data
- Improved accessibility for remote working staff
- Enhanced document control and version management
- Integration of ISO 45001:2018 into the existing QMS/EMS
Related Documents¶
| Document | Reference |
|---|---|
| Corrective Action Procedure | HPROC14 |
| Management Review Procedure | HPROC13 |
| Objectives & KPI Management | HPROC05 |
| Corrective Action Log | HREG08 |
Document Owner: Sean Ashton, Operations Manager Last Updated: 14/03/2026